Terms and conditions
Terms and Conditions
Effective Date: [2/10/2025]
Last Updated: [2/10/2025]
Welcome to Orderdy! These Terms and Conditions govern your use of our website, applications, and services. By accessing or using Orderdy, you agree to be bound by these terms. If you do not agree, please do not use our services.
1. Definitions
• “Orderdy” refers to our platform, website, and mobile applications.
• “User” refers to customers, restaurant owners, and vendors using our platform.
• “Restaurant” or “Vendor” refers to businesses offering food, products, or services through our platform.
• “Service” refers to online ordering, payment processing, and delivery management provided by Orderdy.
2. Eligibility
To use Orderdy, you must:
• Be at least 18 years old (or the legal age in your jurisdiction).
• Provide accurate registration information.
• Agree to comply with all applicable laws and regulations.
3. Account Registration
• Users must create an account to place orders or manage restaurants.
• You are responsible for maintaining the security of your account credentials.
• Orderdy is not liable for any unauthorized access to your account.
4. Use of Services
• Customers can browse, order, and pay for food/products from listed restaurants.
• Restaurants/Vendors can manage menus, receive orders, and process payments.
• Misuse, fraudulent activities, or attempts to disrupt our platform may result in account termination.
5. Orders and Payments
• All orders are binding once confirmed.
• Prices, taxes, and delivery fees are set by restaurants/vendors.
• Payment processing is handled securely through third-party providers.
• Refunds and cancellations are subject to each restaurant’s policy.
6. Delivery Policy
• Delivery times are estimated and may vary due to unforeseen circumstances.
• Orderdy is not responsible for delays caused by restaurants, couriers, or external factors.
• If there is an issue with your delivery, contact the restaurant or our support team.
7. Cancellations and Refunds
• Customers can request cancellations before order preparation begins.
• Refunds are issued at the discretion of the restaurant/vendor.
• If an order is incorrect or unsatisfactory, disputes must be raised within [X] hours of delivery.
8. Vendor Responsibilities
• Restaurants/vendors must provide accurate pricing, menu details, and availability.
• They are solely responsible for food quality, preparation, and order fulfillment.
• Vendors must comply with health and safety regulations.
9. Prohibited Activities
Users may not:
• Use the platform for illegal purposes.
• Provide false information or impersonate others.
• Interfere with system functionality or security.
• Attempt to scrape, copy, or exploit our platform without permission.
10. Intellectual Property
• Orderdy and its content (logos, software, designs) are owned by us and protected by intellectual property laws.
• Users may not copy, modify, or distribute Orderdy’s content without written permission.
11. Limitation of Liability
• Orderdy acts as a platform and is not responsible for restaurant operations, food safety, or delivery issues.
• We are not liable for indirect, incidental, or consequential damages related to your use of the platform.
12. Indemnification
You agree to indemnify and hold Orderdy, its affiliates, and employees harmless from any claims, losses, or damages resulting from your misuse of our services.
13. Privacy Policy
Our Privacy Policy [Insert Link] explains how we collect and use personal data. By using Orderdy, you consent to our data practices.
14. Termination of Services
We reserve the right to suspend or terminate any account violating our terms or engaging in fraudulent activities.
15. Changes to Terms
Orderdy may update these Terms and Conditions at any time. Users will be notified of major changes via email or on our website.
16. Governing Law
These terms are governed by the laws of [Your Country/State]. Any disputes will be resolved in the appropriate courts of [Your Location].
17. Contact Information
For questions or concerns, contact us at:
Orderdy
[NEW YORK, USA]
[info orderdy.com]
[ 1 114 911 ]